Kommo is a messaging-powered CRM designed to help businesses engage with their customers through multiple channels, including messengers, emails, and phone calls, using one app. It was formerly known as amoCRM. With Kommo, businesses can personalize every interaction with their customers, and managers can access powerful analytics, reporting, and automation tools to help them manage their sales processes more efficiently.
Kommo is the world’s first messenger-based CRM solution, allowing businesses to capture leads in seconds, automate workflows, and use chatbots to drive sales. The platform offers multi-channel communication, allowing businesses to communicate with their customers through the messaging apps they love, such as WhatsApp, Facebook Messenger, and Instagram. This makes it easy for businesses to connect with their customers and provide them with personalized experiences.
Multi-Channel Communication
Kommo allows businesses to communicate with their customers through multiple channels, including messengers, emails, and phone calls, using one app. This feature makes it easy for businesses to connect with their customers and provide them with personalized experiences.
Chatbots
Kommo offers advanced chatbot features that allow businesses to automate certain tasks and provide customers with quick and efficient responses. This feature can save businesses time and resources by automating certain tasks and providing customers with quick and efficient responses.
Analytics and Reporting
Kommo provides businesses with powerful analytics and reporting features that allow them to track the performance of their campaigns and make data-driven decisions to improve their messaging strategy. This feature helps businesses to understand their customers’ behavior and optimize their communication.
Automation
Kommo allows businesses to automate their sales processes, making it easier to manage leads and close deals. This feature can save businesses time and resources by automating certain tasks and providing customers with quick and efficient responses.
Customization
Kommo offers a range of customization options, allowing businesses to tailor their messaging and branding to their specific needs. This feature helps businesses to create a unique and engaging experience for their customers.
Collaboration
Kommo allows businesses to automate their sales processes, making it easier to manage leads and close deals. This feature can save businesses time and resources by automating certain tasks and providing customers with quick and efficient responses.