BigBasket offers a comprehensive selection of products including fresh fruits and vegetables, dairy products, meats, packaged food, beverages, personal care items, household essentials, and more. Customers can browse through the extensive catalog, choose their preferred products, and place orders online through the BigBasket website or mobile app.
The platform aims to provide a convenient and hassle-free grocery shopping experience, offering features such as scheduled deliveries, flexible payment options, easy returns, and dedicated customer support. BigBasket works with a network of local vendors and partners to ensure the availability of products and timely deliveries.
Online Grocery Delivery
BigBasket operates as an online grocery store, offering a wide range of products including fresh produce, dairy products, packaged foods, personal care items, household essentials, and more. Customers can order these products through the BigBasket website or mobile app and have them delivered to their doorstep.
Specialty Sections
BigBasket provides specialty sections to cater to specific customer needs. This includes organic products, gourmet foods, imported items, regional products, and more, offering a diverse selection of products to meet different preferences.
Scheduled Deliveries
BigBasket allows customers to schedule their grocery deliveries as per their convenience. This feature enables customers to choose a specific date and time slot for the delivery, ensuring that their groceries arrive when it suits them.
Flexible Payment Options
BigBasket offers various payment options, including cash on delivery, credit/debit cards, digital wallets, and net banking, providing customers with flexibility and convenience during the checkout process.
Easy Returns and Refunds
BigBasket has a hassle-free returns and refunds policy, allowing customers to return products or request refunds in case of any issues or dissatisfaction with their purchases.
Customer Support
BigBasket provides dedicated customer support to assist customers with any queries, concerns, or issues they may have regarding their orders, deliveries, or products.